Prescription Drug Information & Documents
Click here to use our drug look up tool to view a list of covered medications
If you would like a friend, relative, your doctor or other provider, or
other person to be your representative to ask for a coverage decision
or make an appeal, please call Member Services.
Florida Health Care Plans members call 1-833-866-6559 (TTY users call 1-800-955-8770). From October 1 through
March 31, we are open 8 a.m. – 8 p.m. local time, seven days a week.
From April 1 through September 30, we are open 8 a.m. – 8 p.m. local
time, Monday – Friday. Ask for the “Appointment of Representative”
form. (The form is also available on Medicare’s website via the
link below). The form gives that person permission to act on your behalf.
It must be signed by you and by the person who you would like to act on
your behalf. You must send us a copy of the signed form. Instructions
on where to send the form are included in the form