Medication Therapy Management
What is Medication Therapy Management?
The Medication Therapy Management (MTM) program reviews the medicines you
take to make sure that they’re safe, work well and fit your lifestyle.
This program is offered at no additional cost to eligible members. This
service is not considered a benefit.
The goal is to help you get the best results from your medicines, at the
lowest possible price. The MTM program is right for you if you need answers
to questions below
- Why am I taking these medicines?
- Do over-the-counter products interact with my prescriptions?
- Can I save money on my prescriptions?
The program can also help you and your doctor make sure that your medicines
are the best choice for you.
Who's eligible for MTM?
You're automatically enrolled in the MTM program if you meet the criteria
1. Have three or more of the following conditions:
- Alzheimer’s Disease
- Atrial Fibrillation
- Cerebrovascular Disease
- Chronic Heart Failure
- Chronic Obstructive Pulmonary Disease (COPD)
- End-Stage Renal Disease (ESRD)
- High blood pressure
- High blood cholesterol
- Rheumatoid arthritis
- Respiratory Disease- Chronic Lung Disorders
2. Take eight or more prescription medications covered by Medicare Part D.
3. Expect to spend more than $4.044 in 2020 on prescription medicines covered
by Medicare Part D.
What can you expect?
The MTM program is a two-part program. Reviews may be done over the phone,
whenever it’s convenient for you. In some cases, you may have an
1. Comprehensive Medication Review (CMR)
This personalized review lets you talk one-on-one with an MTM pharmacist.
To get ready for your review make a list of all the medicines you take.
Write down even over-the-counter medicines or supplements. Include how
much you take each day and how often you take them. The pharmacist will
review your list and talk about it with you. This usually takes about
After your review, you’ll get a complete list of your medicines -
a personal medication list and an action plan that you can bring with you to your next doctor’s visit.
2. Targeted Medication Review (TMR)
Every few months, the program reviews your prescription claims to make
sure there are no issues that need attention. If the review identifies
any issues, we may contact your doctor.
If you’re eligible for MTM, you’re automatically enrolled.
You’ll get a letter or phone call letting you know how to schedule
an appointment or opt out of the program.
Medicare requires us to automatically enroll you if you’re eligible.
But, this service is voluntary - you’re not required to participate.
You may also choose to take part in only certain services you find valuable.
You can change your enrollment status at any time during the calendar
year. Your prescription drug coverage will not change if you take part
in the MTM program or not.
For more information
2020 MTM informational brochure
If you'd like to know more, call the customer or member service phone number
on the back of your member ID card. Ask to speak to someone about the
The MTM Program is a service offered to eligible members at no extra cost;
this service is not considered a benefit.